Termination & Refund Policy
Last updated: August 01, 2022
Thank you for using Telepub LLC Services.
If, for any reason, You are not completely satisfied with our service We invite You to review our termination and refund policy.
The following terms are applicable for any services that you purchased from Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Termination and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TelePub LLC, Carson, CA 90745.
Services refers to the items offered for sale on the Service..
Service refers to the Website.
Website refers to TelePub, accessible from https://www.telepub.com
You means the individual, or the company, or other legal entity on behalf of which such individual availed or purchased our Services, as applicable.
Either Party may terminate this Agreement at any time, with or without cause, with written notice to the other Party. Even after the agreement is terminated, You will remain liable for payment of the balance due, subject to the refund guidelines below:
Prior to submission of Your materials:
Within sixty (60) days from transmission of the electronic receipt to You, 100% of the paid price, less a processing and evaluation fee of $100 or 10% of the total paid price, whichever is greater.
After sixty (60) days from transmission of the electronic receipt, 75% of the paid price.
After ninety (90) days from transmission of an electronic receipt, 50% of the paid price.
After (i) above but prior to the start of design work, 50% of the paid price.
After (ii) above but prior to final approval, 25% of the paid price
After final approval of the work, no refund.
Services not included in publishing packages. The company will refund to You the full amount paid for individual services not included in publishing packages, or additional services, that We have not fulfilled or started to fulfill, or that We are unable to fulfill as of the effective date of the termination. If We have fulfilled or started to fulfill a service or additional service, no refund for that service or additional service will be due to You.
If You terminate this Agreement more than six (6) months after the Effective Date, You will not be entitled to any refund.
If You do not communicate, by any means (email or phone call), with a service provider for a continuous period of thirty (30) days, You will not be entitled to any refund.
If at any time, We terminate this Agreement because Your Manuscript or Your Work do not comply with the Content Guidelines found on our website, We will refund You 100% of the paid price, less an evaluation fee of $100 or 10% of the total paid price, whichever is greater.
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